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Introduced House Bill (H)

DIGEST

Communications service outages. Provides that a communications service provider (provider) shall notify the Indiana utility regulatory commission (IURC) of a service outage that: (1) prevents the provider from providing service to at least 25 customers in a contiguous geographical area; and (2) is sustained or consistent over a period of seven or more consecutive days. Requires the provider to: (1) notify the IURC regarding the service outage not later than eight days after the start of the service outage; and (2) provide the IURC with updates regarding the service outage at least once every 24 hours until the service outage Communications service outages. Provides that a communications service provider (provider) shall notify the Indiana utility regulatory commission (IURC) of a service outage that: (1) prevents the provider from providing service to at least 25 customers in a contiguous geographical area; and (2) is sustained or consistent over a period of seven or more consecutive days. Requires the provider to: (1) notify the IURC regarding the service outage not later than eight days after the start of the service outage; and (2) provide the IURC with updates regarding the service outage at least once every 24 hours until the service outage ends. Requires the IURC to publish the provider's notification on the IURC's Internet web site. Provides that, within 45 days after the start of the service outage, the IURC may hold one or more public meetings regarding the service outage, and requires the provider to: (1) provide notice of the public meeting to the provider's customers affected by the service outage; and (2) present a root cause analysis of the service outage at the public meeting. Allows the IURC to revoke the certificate of territorial authority of a provider that fails to comply with these provisions. ... View more